2600 Boones Creek Road
Johnson City, TN 37615
(423) 952-5000
contactus@brightridge.com
Business Hours:
Monday-Friday 8am to 5pm
Hyper-fast fiber internet with the same upload AND download speeds — so, you can share, stream, and game like never before!
Leave your headaches to us. Connect with our team of professionals any time for troubleshooting and tech support.
2600 Boones Creek Road
Johnson City, TN 37615
(423) 952-5000
contactus@brightridge.com
Business Hours:
Monday-Friday 8am to 5pm
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*Tier 1 Business internet customers receive one private (NAT) dynamic IPv4 address and/or one /64 IPv6 subnet with base service. Public static IPv4 addresses are available for an additional fee(s).
*Tier 2 Business internet customers get one static public IPv4 address and/or one /64 IPv6 subnet with base service. Additional IPv addresses are available for an additional fee(s).
*Tier 2 Business internet customers that request additional IPv4 addresses will be required to fill out an IP Justification Form.
*Pricing based on on-net serviceability of one anchor location in the BrightRidge electric service territory. Remote sites can be connected with partner carriers.
Your Broadband Facts
BrightRidge Broadband
1 Gig Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$79.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
935 Mbps
Typical Upload Speed:
935 Mbps
Typical Latency:
2 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR1GBPS04102024
Your Broadband Facts
BrightRidge Broadband
2.5 Gig Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$99.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
2600 Mbps
Typical Upload Speed:
2500 Mbps
Typical Latency:
3 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR2GBPS04102024
Your Broadband Facts
BrightRidge Broadband
600mb Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$59.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
651 Mbps
Typical Upload Speed:
651 Mbps
Typical Latency:
3 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR600MB04102024
Your Broadband Facts
BrightRidge Broadband
300mb Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$49.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
325 Mbps
Typical Upload Speed:
325 Mbps
Typical Latency:
3 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR300MB04102024
Your Broadband Facts
BrightRidge Broadband
10 Gig Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$149.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
8200 Mbps
Typical Upload Speed:
8200 Mbps
Typical Latency:
1 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR10GIG04102024