With BrightRidge High-Speed Fiber Internet, the data speed is the same in both directions: upload AND download. Our product allows you to upload and download at concurrent speeds, which can save you time and money. BrightRidge Broadband symmetric service eliminates internet bottleneck, allows for large files to be uploaded faster, and provides better connectivity to cloud services.
We don’t believe in hidden fees. For residential customers, there’s no installation fee for our services. Residential services are month-to-month, so you don’t have to be worried about being locked into a contract. We’re confident you’ll love our service.
We mean it when we say, “We can connect your business to the world faster than anybody in town.” BrightRidge Broadband is the first in the US to offer 10 Gig service at launch via fiber. We are connected at the top two internet peering exchanges on the East Coast. These top two peering connections reduce latency and avoid bandwidth bottlenecks.
Say goodbye to data caps with BrightRidge Broadband! We do not impose caps, nor slow high usage so BrightRidge Broadband is a great option for gaming, streaming, and more!
As with our electric service, we understand that reliability is essential for your business to be successful. Our fiber backbone is designed via diverse paths, which helps ensure your lines of communication are protected and reliable.
Good service happens on purpose! Our representatives are available 24/7, 365 to provide you with high-quality service and support. But if you’re more of a DIY fan, we have our BrightRidge SmartHome app and Wi-Fi Self-Help Tech Support app, all in the palm of your hand.
We understand that not all businesses are the same. We can help businesses be more efficient by providing customized broadband solutions. Our sales and engineering teams will work with local businesses to ensure our sales packages are exactly what they need.
2600 Boones Creek Road
Johnson City, TN 37615
(423) 952-5000
contactus@brightridge.com
Business Hours:
Monday-Friday 8am to 5pm
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*Tier 1 Business internet customers receive one private (NAT) dynamic IPv4 address and/or one /64 IPv6 subnet with base service. Public static IPv4 addresses are available for an additional fee(s).
*Tier 2 Business internet customers get one static public IPv4 address and/or one /64 IPv6 subnet with base service. Additional IPv addresses are available for an additional fee(s).
*Tier 2 Business internet customers that request additional IPv4 addresses will be required to fill out an IP Justification Form.
*Pricing based on on-net serviceability of one anchor location in the BrightRidge electric service territory. Remote sites can be connected with partner carriers.
Your Broadband Facts
BrightRidge Broadband
1 Gig Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$79.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
935 Mbps
Typical Upload Speed:
935 Mbps
Typical Latency:
2 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR1GBPS04102024
Your Broadband Facts
BrightRidge Broadband
2.5 Gig Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$99.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
2600 Mbps
Typical Upload Speed:
2500 Mbps
Typical Latency:
3 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR2GBPS04102024
Your Broadband Facts
BrightRidge Broadband
600mb Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$59.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
651 Mbps
Typical Upload Speed:
651 Mbps
Typical Latency:
3 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR600MB04102024
Your Broadband Facts
BrightRidge Broadband
300mb Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$49.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
325 Mbps
Typical Upload Speed:
325 Mbps
Typical Latency:
3 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR300MB04102024
Your Broadband Facts
BrightRidge Broadband
10 Gig Fiber Internet
Fixed Broadband Consumer Disclosure
Monthly Price and Terms
$149.99
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
There is no Installation Fee.
There is no Early Termination Fee.
Additional Charges & Terms
Federal and State Taxes may apply.
Additional Services
We offer the following services as optional add-ons to our fixed broadband service:
Managed WiFi Support+
$9.99 per month
ProtectIQ (Enhanced Network Security)
$6.99 per month
Managed WiFi Support Range Extenders
$2.99 per month
Speeds Provided with Plan
(Explanation of Speed Measurements)
Typical Download Speed:
8200 Mbps
Typical Upload Speed:
8200 Mbps
Typical Latency:
1 ms
Data Included with Monthly Price
Unlimited
Our Network Management Policy is available at:
https://www.mybrightridge.com/document/network-management-policy/
Privacy and Data Protection:
https://www.mybrightridge.com/document/privacy-notice/
Customer Support
Contact us at:
https://www.brightridge.com/contact-us
or call (423)952-5000
For more information, please visit the Federal Communication Commission’s Consumer Resource Center at fcc.gov/consumers.
Unique Plan Identifier: F0026913608BR10GIG04102024