Explore our residential services designed to power your home with fast, reliable internet and seamless WiFi coverage.
BrightRidge Broadband’s 100% fiber network offers symmetrical internet speeds up to 10 Gig. Enjoy lightning-fast uploads and downloads without lag, throttling, or data caps. Whether you’re streaming, working remotely, or gaming, our fiber network has you covered.
Say goodbye to dead zones. BrightRidge Broadband’s Managed WiFi gives you wall-to-wall coverage with expert setup, ongoing optimization, and support from our local team. Plus, with the BrightRidge SmartHome app, you can easily manage your network, monitor usage, and set parental controls all from your phone.
In addition to ultra-fast internet and optimized WiFi, BrightRidge Broadband offers even more ways to support your digital lifestyle. From entertainment to enhanced network security, we’ve got your whole home covered.
Tired of expensive cable packages? BrightRidge Broadband partners with trusted streaming providers to help you cut the cord and still enjoy your favorite channels, live sports, and on-demand content without the hassle of traditional cable.
Take your home network security to the next level. ProtectIQ+ adds an extra layer of protection against online threats with real-time device monitoring, intrusion detection, and customizable parental controls, all easily managed through the BrightRidge SmartHome app.
Enjoy crystal-clear calling over your BrightRidge Broadband connection. Our digital phone service offers reliable voice calls and advanced features at an affordable rate.
Do you serve my neighborhood or ZIP code?
We proudly provide broadband service throughout Washington County, TN, and surrounding communities:
Service Areas Include:
Johnson City • Jonesborough • Gray • Piney Flats • Bluff City • Fall Branch • Telford
Key ZIP Codes:
37601 • 37604 • 37615 • 37659 • 37686
37618 • 37656 • 37694 • 37690 • 37643
What’s the difference between Fiber Internet and Wireless Internet?
Fiber internet uses fiber-optic cables to transmit data as light, which allows for faster speeds, more reliable performance, and symmetrical upload/download rates. Wireless internet, on the other hand, typically relies on over-the-air signals and can be more prone to interference or slower speeds, especially in rural areas.
That’s why BrightRidge Broadband focuses on delivering fiber: it’s the most consistent and future-ready option for home internet.
Do I need Managed WiFi?
Managed WiFi is perfect for homes that want strong, consistent WiFi coverage in every room. BrightRidge provides a high-performance GigaSpire BLAST router (required for the service), along with professional setup, optimization, and ongoing local support.
You’ll also get access to powerful features through the BrightRidge SmartHome app, including:
What’s the difference between Managed WiFi and ProtectIQ+?
Managed WiFi keeps your home connected with strong coverage, a BrightRidge-provided router, and local support. It’s ideal for making sure every room has reliable internet access.
ProtectIQ+ builds on that foundation with added tools to help protect and manage your network. For just $6.99 a month, you get access to enhanced features like:
If you want a little more peace of mind and more control over your home internet, ProtectIQ+ is a simple upgrade with a lot of helpful features.
Are there data caps or long-term contracts?
Nope. BrightRidge Broadband has no data caps and no residential contracts. All of our plans are month-to-month.
Just moved to Johnson City or the surrounding area? We make it easy to get connected fast. With no contracts, no installation fees, and dependable service backed by local support, BrightRidge Broadband is the internet provider your new neighbors already trust.
2600 Boones Creek Road
Johnson City, TN 37615
(423) 952-5000
contactus@brightridge.com
Business Hours:
Monday-Friday 8am to 5pm