Address Verification Tool


Our records indicate that your location is within Phase 4 of our Fiber Internet service, scheduled to be available in 2022. Call (423) 952-5000 if you have questions or sign up to be notified when services are available.

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Our records indicate that your location is within Phase 5 of our Fiber Internet service, scheduled to be available in 2023. Call (423) 952-5000 if you have questions or sign up to be notified when services are available.

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Our records indicate that your location is within Phase 6 of our Fiber Internet service, scheduled to be available in 2024. Call (423) 952-5000 if you have questions or sign up to be notified when services are available.

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Our records indicate that your location is within Phase 7 of our Fiber Internet service, scheduled to be available in 2025. Call (423) 952-5000 if you have questions or sign up to be notified when services are available.

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Our records indicate that your location is within Phase 8 of our Fiber Internet service, scheduled to be available in 2026. Call (423) 952-5000 if you have questions or sign up to be notified when services are available.

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Our records indicate that your location is within a current BrightRidge Internet phase, but is not serviceable at this time. Please click the Notification link below and fill out the form to be notified if service becomes available in your area.

For questions, please call (423) 952-5000.

Sign Up for First Priority Notification

You’re in the right place at the right time – BrightRidge Broadband is ready for your home or business.

Click Here to Get Started

We do not have the infrastructure in place to provide internet service to you at this time.

Click the button below and we will notify you when your location may be served BrightRidge Broadband.

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Our records indicate that your location is within a general coverage area for BrightRidge Fiber Internet. Click “Get Started” below or call (423) 952-5000.

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Our records indicate that your location is within a general coverage area for BrightRidge Wireless Internet. Click “Get Started” below or call (423) 952-5000 to schedule a free on-site survey. The survey is to ensure you receive the best quality service by confirming line-of-sight to our wireless towers.

Click Here to Get Started

Our records indicate that your location is not within a current phase for BrightRidge Fiber Internet. Please click the Notification link below and fill out the form to be notified if service becomes available in your area.

For questions, please call (423) 952-5000.

Sign Up for First Priority Notification

Our records indicate that your location is not within a current phase for BrightRidge Broadband. Please click the Notification link below and fill out the form to be notified if service becomes available in your area. For questions, please call (423) 952-5000.

Sign Up for First Priority Notification

Our records indicate that your location is not within a current phase for BrightRidge Broadband. Please click the Notification link below and fill out the form to be notified if service becomes available in your area. For questions, please call (423) 952-5000.

Sign Up for First Priority Notification

Our records indicate that your location is not within a general coverage area for BrightRidge Broadband. Thank you for your interest! Please click the Notification link below and fill out the form to be notified if service becomes available in your area.

For questions, please call (423) 952-5000.

Sign Up for First Priority Notification

Our records indicate that your location is within a current BrightRidge Internet phase, but is not serviceable at this time. Please click the Notification link below and fill out the form to be notified if service becomes available in your area.

For questions, please call (423) 952-5000.

Sign Up for First Priority Notification

Please click the link below to complete the form to verify your address. A BrightRidge representative will follow up with you. Thank you for your patience.

For questions, please call (423) 952-5000.

Verify My Address


BrightRidge plans to offer high-speed internet to its customers via an 8-year roll-out. By the end of FY2026, over 61,000 BrightRidge customers will have high-speed internet access.






Emergency Broadband Program Information here




The area covers approximately 3,874 homes and 373 businesses.  In general, the area is located between I26 and the boundaries of North Roan St, John Exum Parkway and University Parkway.   The Upper boundaries is at the North Roan Street and I26 intersection and the lower boundary is University Parkway to the I26 Elizabethton/University Parkway exit. *Deployment phases may change as the plan is intended to be dynamic based on economic and market factors.


This area covers about 50 businesses located on West Main Street in the downtown area. The area on West Main Street from North Second Street to just beyond the intersection of Boone Street. *Deployment phases may change as the plan is intended to be dynamic based on economic and market factors.


This area covers 9 separate business parks with a total of 216 businesses. The parks are Tri-County Industrial Park, Johnson City Industrial Park, Med Tech Park, Burley Site, Hanover Park, Innovation Park, West Side Park, Buffalo Park, and Washington County Industrial Park. *Deployment phases may change as the plan is intended to be dynamic based on economic and market factors.


This area covers an estimated 4,000 customers. The map represents the area that will be served with wireless internet.  The final boundaries of the phase 1 wireless deployment will not be set until the fixed wireless infrastructure is fully installed. *Deployment phases may change as the plan is intended to be dynamic based on economic and market factors.


For more information on the Emergency Broadcast Program, click here.