Broadband Q4 2023 Status Update

We are connecting our 13,000th customer this month! How? By offering far more for much less out of your pocket each month!

BrightRidge Broadband, home of no-contract, no limits, next generation internet now serves almost 40,000 of your individual friends, neighbors, and favorite neighborhood businesses. Are you missing out?

Don’t take our word for it. Look up Google reviews for “BrightRidge Broadband,” where we are honored with a max 5 out of 5 stars. Go read comments by real customers noting how our superior internet products have truly improved their quality of life!

With over 13,000 customers, both households and businesses, we are positively impacting approximately 40,000 people in Johnson City, Jonesborough, Washington County and Sullivan County. If you are not experiencing the benefits for yourself, ask around and then give us a call to see if your address is serviceable.

Why do these customers think BrightRidge Broadband is so much better than the other internet providers?

1. Symmetric home internet means equal bandwidth whether uploading or downloading means smooth, responsive internet under all situations at all times of day! With traditional Internet service options, the upload bandwidth is throttled down, typically to speeds of 5Mb, 10Mb, or at most, 20Mb.

2. BrightRidge Broadband lets the good times roll!
With unrestricted products of 300Mb/300Mb, 600Mb/600Mb, 1Gig/1Gig, 10Gig/10Gig internet products, we provide 30 to 50 times the upload speeds of our competitors who must report profits to Wall Street. BrightRidge Broadband is publicly owned, which means you get the best possible price with no data caps, no impaired connections and no long-term contract commitments.

3. Managed Wi-Fi
Once you become a BrightRidge Broadband customer, we provide the option of installing the latest WiFi-6 wireless router for superior coverage and ultrafast connections. If the router fails, we replace it. If you have problems, we can remotely access the router to resolve most Wi-Fi issues while you are on the phone with little to no wait time with questions answered and problems solved by folks right here in East Tennessee.

4. The BrightRidge Broadband Promise
With next generation fiber to your home, business, school or office, BrightRidge promises you can stream all you want. You have never seen the Internet perform this screaming fast before!

5. Competitive Pricing with No Contract doubletalk
We are here to serve our citizens right here at home. Once you call us, or visit us at MyBrightRidge.com, you will find super competitive prices without bait and switch promos, or the need to call every year to waste hours of your life trying to negotiate a discount price that still doesn’t fit in your family budget. We have the lowest 10Gig/10Gig internet service in the nation at $149.99/ month. We have never increased our internet prices and have no plans to do so. We have even increased the bandwidth while leaving the price alone. How many times has your current internet provider increased the price over the last five years or even the last five months?

6. FREE Installation
We do not use pricing gimmicks that others use, but we do offer extremely affordable products. We do not require contracts, do not have data usage caps, and offer free in-home installations (up to an $800 value).

7. INCREASE your home value!
Did you know that having fiber broadband access available increases your home value by more than $5,400 (3.1%) for the average US home? No other provider else in the area offers 100 percent fiber deployment to your home or office.

8. BrightRidge Broadband helps reduce pressure for local electric rate increases!
BrightRidge Broadband is a division of BrightRidge. Broadband has produced a $3.6 million benefit to the electric division, reducing inflationary pressure on your electric rates. In fact, BrightRidge hasn’t had a local electric rate increase since launching the Broadband division. When you choose BrightRidge Broadband, it helps you save money in multiple ways and ensures your money stays local to serve others, not Wall Street backed hedge funds.

Status of broadband deployment
We are extending our fiber Broadband to an additional 17,000 homes and businesses this fiscal year through June 30, 2024. We will notify you by mailers, emails, calls, and broadband sales specialists visiting your home when fiber is available in your area.
More details of the deployment areas will be updated on our online map as construction progresses.
Check availability for your address at MyBrightRidge.com

DID YOU KNOW?

Cutting the Cord with Streaming Video saves you even more!

There are many streaming video solutions available today which can completely replace your current Cable TV experience and provide flexibility and savings. These solutions are much simpler to use now than they were a few years ago. BrightRidge wants to empower our customers to make smart decisions when selecting the best product to fit your needs.

MyBrightRidge.com/video has two new comparison tools to allow you to choose the best video solution for your family. These options are MyBundle and Suppose.TV. We encourage you to visit our website to get personalized recommendations, price comparisons and find your best options for getting the video content you prefer at the very best price.

Or, if you need assistance cutting the Cable-TV cord and converting to a streaming video service, let our sales staff know at 423-952-5000, select option 2 from the phone menu for Broadband and we can schedule to assist you when your Broadband service is installed.