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Limited English Proficiency (LEP) Plan Title VI Documentation March 2019 I. Introduction This Limited English Proficiency Plan has been prepared to address BRIGHTRIDGE’s responsibilities as they relate to the needs of individuals with limited English proficiency (LEP). The plan has been prepared in accordance with Title VI of the Civil Rights Act of 1964, U.S.C. […]

Get Started with the BrightRidge SmartHome App The app allows you to easily manage your home Wi-Fi network within minutes. Download the app and take control of your Wi-Fi network today! 1.Download the app. You can search either the Apple App Store or Google Play Store for BrightRidge SmartHome, then install it on your mobile […]

FCC rules under Section 255 of the Communications Act require telecommunications equipment manufacturers and service providers to make their products and services accessible to people with disabilities, if such access is readily achievable. Where access is not readily achievable, manufacturers and service providers must make their devices and services compatible with peripheral devices and specialized […]

Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally, but also can be used […]

The FCC’s National Deaf-Blind Equipment Distribution Program (NDBEDP), also known as iCanConnect, provides equipment needed to make telecommunications, advanced communications, and the Internet accessible to low-income individuals who are deaf-blind or have both significant vision loss and significant hearing loss. The program serves eligible residents of all 50 states, the District of Columbia, American Samoa, […]

The national Do Not Call list protects home voice or personal wireless numbers. You can register your numbers on the national Do Not Call list by phone or on the Internet at no cost. • To register via the internet, go to www.donotcall.gov • To register by phone, call 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You […]

Monthly wireline or wireless phone bills can be confusing, which may be one reason the FCC receives tens of thousands of billing complaints each year. To avoid surprises, learn to read your bill, understand your rights and know what to do if you find a problem. FAQs on Phone Bill Cramming Cramming is the illegal […]

The Children’s Internet Protection Act (CIPA) was enacted by Congress in 2000 to address concerns about children’s access to obscene or harmful content over the Internet. CIPA imposes certain requirements on schools or libraries that receive discounts for Internet access or internal connections through the E-rate program – a program that makes certain communications services […]

On October 8, 2010, President Obama signed the Twenty-First Century Communications and Video Accessibility Act (CVAA) into law. The CVAA updates federal communications law to increase the access of persons with disabilities to modern communications. The CVAA makes sure that accessibility laws enacted in the 1980s and 1990s are brought up to date with 21st […]