Broadband Resources

Name	Type
Acceptable Use Policy	PDF
Affordable Connectivity Program	PDF
Battery Backup Policy	PDF
BrightRidge Records Retention Policy	PDF
CALEA Compliance	PDF
Call Blocking Tools and Resources	PDF
Channel Lineup	PDF
CPNI Policy	PDF
FCC Children’s Internet Protection Act	PDF
FCC Closed Captioning Consumer Guide	PDF
FCC Consumer Guide to Understanding Your Bill	PDF
FCC Do Not Call List	PDF
FCC Emergency Alert System Advisory	PDF
FCC National Deaf-Blind Equipment Distribution Program	PDF
FCC Section 504 Programs & Activities Accessibility Handbook	PDF
FCC Spoofing and Caller ID Scams	PDF
FCC Telecommunications Access for People with Disabilities	PDF
FCC 21st Century Communications and Video Accessibility Act (CVAA)	PDF
Fire Stick Quick Guide	PDF
How to File a Complaint with the FCC	Webpage
Kaon Quick Guide	PDF
Kaon User Guide	PDF
Limited English Proficiency	PDF
Privacy Notice	PDF
Promotional Giveaway/Sweepstakes Official Rules	PDF
SmartHub Account Terms and Conditions	PDF
Social Media Policy	PDF
Submit Public Records Request	Webpage
Terms & Conditions	PDF
Title VI Public Notice	PDF
Unwanted Calls Tip Card	PDF
UPS User Guide	PDF
Video User Guide	PDF
Voice User Guide	PDF